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COVID-19 - Updates

Thank you for trusting Grant Regional Health Center with your care during these unprecedented times. We are here to support you and your family through the pandemic and beyond. Please see the tabs below for information and updates on specific topics related to COVID-19.

Masks are currently required to be worn while inside Grant Regional Health Center.

Do you feel sick? Use the CDC symptom self-checker tool

Get Tested for COVID

During the COVID-19 pandemic, we have at times seen an increase in ER visits specifically for testing. We ask that patients only utilize our ER or Walk-In Care if they are experiencing severe COVID-19 symptoms. If symptoms are mild to moderate, we encourage you to access care or testing as follows to keep the ER available for those people who are experiencing serious, urgent or emergency situations.

Weekend COVID Testing Options:
Walgreens COVID Testing
Walgreen’s locations: Platteville, Dubuque

Weekday COVID Testing Options:
Hartig Drug COVID Testing
Hartig locations: Platteville, Prairie du Chien, Dubuque

Grant County Health Department at Former Shopko location
Mon/Wed/Fri 10-Noon (Free) walk-ins welcome

GRHC Expanding COVID Testing Available:
In addition to current testing options, Grant Regional Health Center is expanding testing hours to include Monday – Thursday BY APPOINTMENT ONLY.
• Schedule your COVID test 3-5 following an exposure.
• Once tested, please be patient. You can expect results in 3-5 days.
• Consider signing up for MyChart to get your test results sooner.

Mild symptoms or need to be tested for work/travel:

Grant Regional Health Center (effective 11/1/2021)

Monday/Wednesday 5-7 PM Tuesday/Thursday 10 AM-Noon

By Appointment Only: call (608) 723-2131

Moderate symptoms:

Call your primary care provider to ask about testing options.

Call (608) 723-2131 to schedule a provider visit and be tested.

Severe symptoms:

Grant Regional’s ER is available 24/7.

We appreciate everyone's cooperation and understanding as we try to keep our communities safe and provide urgent medical care to those in need.

Get Vaccinated Against COVID

COVID-19 vaccines are safe, effective, free, and widely available. The current CDC recommendation is that everyone 5 and older should receive a COVID-19 vaccine. In addition, anyone 18 and older should receive a booster dose of COVID-19 vaccine at least six months after having received their second dose of the Pfizer or Moderna vaccine or two months after their single dose of Johnson & Johnson vaccine.

At this time, Grant Regional Health Center has vaccine available for individuals ages 5+ and boosters for all eligible patients based on their vaccine history. Covid-19 vaccines are available at Grant Regional Community Clinic in Lancaster by appointment.

To schedule an appointment, please call (608) 723-2131.

Those eligible are also able to get vaccinated by the following entities:

  • Your doctor or health care provider
  • Pharmacies
  • County-based vaccination clinic: Grant County Health Dept. former Shopko location
    • Monday/Wednesday/Friday 10-Noon (free) walk-ins welcome.

COVID Policies & Safety Measures

Masks are required to be worn while inside Grant Regional Health Center.

Visitation Policy – Effective 10/1/2021

WE ASK YOU TO FOLLOW THESE GUIDELINES, UPDATED RESTRICTIONS ARE AS FOLLOWS:

Visitors are welcomed to Grant Regional Health Center with the following visitor restrictions and guidelines to follow.

1) All visitors should allow at least six feet between themselves and other patients and visitors, even while wearing a mask.
2) All visitors are requested to mask upon entry.
3) Any visitor with obvious signs/symptoms of respiratory symptoms will be excluded from visiting the inpatient units.


4) Visitor Hours
a. Med/Surg Visitor Hours are 7:00 a.m. - 8:00 p.m. (exceptions for end of life and pediatric patients)
b. OB Visitor Hours are from 9:00 a.m.-11:00 a.m. and 5:00 p.m. to 8:00 p.m. No visitors will be allowed for the first 6 hours after delivery except for the support person. Registration or greeter should call OB to determine timeline for post-delivery.


5) COVID Positive Inpatients
a. COVID-19 Adults/OB
• One support person will be allowed to visit during the patient’s entire stay.
• No visitors will be allowed if patient is receiving aerosolizing generating procedures (AGP) or AGP is part of the plan of care. Examples of AGPs are open suctioning of airways, sputum induction, cardiopulmonary resuscitation, endotracheal intubation and extubating, non-invasive ventilation (e.g., BiPAP, CPAP), bronchoscopy, manual ventilation.
• Exemptions: At end of life, 2 visitors allowed at a time per 24 hours (midnight to midnight).
• The patient will determine who they want to designate as their one support person.
• Clear communication will occur between registration and nursing to clearly indicate designed support person (for example- nursing communication in EPIC, updating whiteboard, etc.).
• Nursing staff will educate the visitor on the following items and have visitor sign the visitor acknowledgement form:
• The risks associated with visitation so they can make an informed decision about participation.
• To contact public health to determine their length of quarantine.
• Proper hand hygiene.
• Proper don and doff procedures.
• Visitor will wear surgical mask, shield, gown, gloves in patient room.
• Visitor to remain in patient’s room for duration of visit.
• Encourage vaccination of visitor.


b. COVID-19 Pediatrics
• Two parents/guardians allowed.
• Same rules and education as stated above pertain to visitor of pediatric patients.

Questions? Please call before coming in (608) 723-2143.

Thank you for your cooperation in keeping Grant Regional a safe environment for patients, staff and visitors.

Don't Delay Care During the COVID Pandemic

It’s time to get back to better health.

The COVID-19 crisis pushed pause on so many aspects of our lives. Now, there’s a renewed emphasis on getting the important, time-sensitive care you need, including diagnostic and screening exams like CTs, MRIs, mammograms and more. And although COVID-19 has changed the world, it hasn’t changed the fact that hospitals are one of the safest places to be for care including emergency situations like heart attack, stroke or urgent illnesses or injuries.

Delaying important medical care can have serious consequences. We want to reassure patients that it’s safe to get the care they need, which can help prevent medical conditions from becoming more severe and leading to an emergency visit or negative long-term impacts. As always, early detection and treatment improves our ability to provide the most comprehensive and effective care for you. We also continue to offer video health visits if patients would rather call from home.

It’s no surprise that people are nervous to come to a hospital or clinic. But it’s important to know that we are taking extra precautions to keep our patients and staff safe. We call it our Safe Care Promise, our way of placing an important focus on enhanced safety protocols designed to help protect and reassure patients our hospital is a safe place to receive care. We continue to screen everyone entering the hospital, we require everyone to mask, we are committed to enhanced sanitizing, and we have advanced measures in place for social distancing including staggering appointments and modifications to waiting rooms and public areas.

We encourage everyone to do your part to help keep yourself and others safe from the virus. We strongly recommend following the most up to date CDC guidelines.

  • Wear face coverings over your nose and mouth.
  • Wash hands–frequently with soap and water for at least 20 seconds.
  • Stay home if possible – especially if you have any symptoms.
  • Practice physical distancing – stay 6’ away from people who do not live in your household.

Questions? Please call before coming in (608) 723-2143.

Safe Care Promise

Safe care. Always.

At Grant Regional, we're looking forward to helping our patients get back to better health. We're committed to safely welcoming back patients for care and surgeries that were postponed due to Covid-19. We're taking extra precautions to keep you safe. It's our Safe Care Promise. And you'll find that promise true at all of our locations. Below outlines our commitment to you. Please don't delay important healthcare. Our hospital and clinics are safe, clean and ready to care for you. You'll notice changes in the way we provide care by placing an added focus on safety measures.

Face coverings

For the safety of our patients and staff, we require everyone in our hospital and clinics to wear a face mask for the entire duration of the visit. Cloth masks are acceptable, and we will provide masks if you do not have your own.

Symptom screening

All patients and visitors are screened for symptoms, upon entrance to our hospital and clinic.

Social distancing

You'll notice that we keep social distancing in mind. We try to minimize the number of people in an area, and chairs in waiting areas are spaced to allow for social distancing. Grant Regional has many safeguards in place to keep patients safe and protect from exposure to COVID.

Safe areas

Our staff and medical providers are committed to providing a safe and secure environment, and great care is taken to prevent the potential spread of infection. We are taking extra precautions to protect our patients and each other when caring for patients. We have continued to increase our infection control standards in all departments. This includes increased sanitization of commonly touched surfaces, door handles and countertops.

Visitor policy

Due to the ongoing pandemic, our hospital and clinics have implemented some visitor restrictions. Click on the Visitor Restrictions tab below to learn more.

Video health visits

Ask about the option for a video health visit in place of physically coming to the clinic. This allows us to treat patients conveniently from their home for everyone's health and safety. Video visits can be scheduled Monday through Friday, 7 a.m. to 5 p.m. by calling 608.723.2131.

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