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Grant Regional is Top 6 in Wisconsin for Nurse Communication

Tuesday, January 25, 2022

Grant Regional Health Center was named one of the top six hospitals in Wisconsin to receive the highest marks for nurse communication from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores from Centers for Medicare and Medicaid Services (CMS) according to a recent bulletin from Becker’s Hospital Review. HCAHPS is a national, standardized survey of hospital patients about their experiences during a recent inpatient hospital stay. At least 91 percent of patients of the six Wisconsin hospitals named responded that "nurses always communicated well."

“We’re proud of the exceptional care our nurses provide," Tami Chambers, Grant Regional Health Center Chief Clinical Officer said. "We strive to offer comprehensive training for our nursing staff and stress the importance of communicating effectively with our patients. We believe that a high level of nurse-to-patient communication can improve patient satisfaction, adherence to treatment plans, and health outcomes for patients. We are blessed with an amazing team of nurses and are grateful every day for the impact they have on our patients.”